Contactless Shopping: Five Digital Trends Driving The Future of Grocery
Today, when shoppers are likely to be skittish about being in stores — if they visit at all — those who adapt using technology strategically and design intuitively will be better positioned to survive. More than just ordering online, digital solutions will have to consider every aspect of the business: operating logistics, employee safety, the use of physical space. And, if social distance becomes the new norm, how can technology connect humans for the better?
Your product experience is only as good as its weakest moment
We all know the story of Goldilocks and the three bears: the little girl wants to find the perfect porridge. Not too hot, not too cold, but juuust right. If Goldilocks was a business and the porridge an experience, you end up with the question: how can businesses find the just right experience for their customers?